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Privacy Policy

Privacy Policy

This Privacy Policy explains how Alteration Atelier processes personal data when you use pagevanspeed.homes, contact us, or request tailoring, alteration, remodelling, or upcycling services.

Terms of Service Contact
Effective Date As stated in policy
Scope All users of our services
Questions Contact
GDPR
Regulation

GDPR Basis

Where GDPR applies, we process personal data on a lawful basis such as performance of a contract, steps taken at your request before entering into a contract, compliance with legal obligations, our legitimate interests in operating and improving the website and services, or consent where consent is required. The specific basis depends on the context of the processing.

Regulation
For users in the European Economic Area, the General Data Protection Regulation may apply to our processing of personal data.
Regulation General Data Protection Regulation (GDPR) - EUR-Lex
Supervisory Authority Information Commissioner of the Republic of Slovenia
This section is intended for users whose data is protected by GDPR.
Your data rights explained

GDPR Rights

Where GDPR applies, you may have the right to access, rectify, erase, restrict, or object to processing, and to request data portability in appropriate cases. If processing is based on consent, you may withdraw consent for future processing without affecting prior lawful processing.

GDPR rights are available only to the extent they apply to the relevant processing activity.

Subject to applicable law, you may request access to your data, correction of inaccurate information, deletion where appropriate, restriction of processing, objection to certain processing, and a copy of data you provided in a portable format. Some requests may be limited where we must retain information for legal, contractual, or security reasons.

Your rights may vary depending on the legal basis and the type of data involved.

To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or processing concerned. We may ask for information needed to verify your identity and to understand the request. If we cannot act on a request in full, we will explain the reason where permitted by law.

Requests are reviewed against identity and scope before any disclosure or change is made.

We keep personal data only for as long as needed for the relevant purpose, including handling inquiries, completing projects, maintaining business records, and meeting legal obligations. When data is no longer needed, it is deleted, anonymised, or archived in a limited form where retention is required.

Retention depends on the purpose of the record and any legal or accounting duty that applies.

The updated version will apply from the date it is published unless a different effective date is stated. We may provide additional notice for material changes where appropriate.

We may revise this policy when our practices, legal duties, or website features change.

Contact Details

Email contact
[email protected]
Telephone
+386 31 488 240
Postal address
Kolodvorska cesta 140, 8340 Črnomelj
Privacy contact
[email protected]

Use the contact details below for privacy questions or requests relating to this policy.

Contact Page
Processing category

Why We Use Data

We use personal data to respond to inquiries, assess garments and materials, prepare consultations and quotes, manage approvals and project records, carry out alteration or remodelling work, arrange collection, process payments, maintain business administration, operate and secure the website, and comply with legal obligations. We may also use limited technical data to diagnose problems and improve site performance.

Processing is limited to the operational purposes described here.
Third-party sharing

Service Providers

We may share personal data with trusted service providers that support website hosting, communications, booking handling, payment processing, or other operational tasks. These parties may process data only on our instructions and for the limited purposes needed to provide their services.

Service providers receive only the data needed to perform their assigned functions.
Disclosure framework

Legal Disclosure

We may disclose personal data where required by law, court order, or other binding legal process, or where disclosure is necessary to establish, exercise, or defend legal claims. We may also share data to prevent fraud, misuse, or security incidents where permitted by law.

Disclosure may be necessary to comply with law, enforce rights, or respond to lawful requests.
Data category

Data We Collect

We may process contact details, project details about garments or materials, communication records, booking information, payment-related information, and limited technical data such as device and usage information. Where a customer supplies a garment or other material for review, we may also process information about its condition, construction, and requested alterations or redesign choices.

We collect only the data needed to handle inquiries, projects, and website use.
Collection source

How We Collect Data

We receive data when you contact us by phone, email, contact form, or workshop visit, when you request a consultation or quote, when you approve a concept or provide materials, and when you use the website. We may also generate internal records from project assessment, fitting, collection, and payment handling.

Most information comes directly from the person making the inquiry or placing the order.
Cookie type

Cookie Types

We may use strictly necessary cookies to support core site functions, preference cookies to remember basic settings, and analytics cookies to understand how the website is used. Cookies may be session-based or persistent depending on their purpose.

The website uses only standard cookie categories for operation and basic analytics, where enabled.
User control

Cookie Controls

You can block or delete cookies through your browser settings. If you do so, some parts of the website may not function as intended. Where the website offers cookie controls, you may use them to manage non-essential cookies.

Cookie choices can be adjusted through browser settings and, where available, site controls.